Privacy Policy

1. Introduction

California Dry Cleaners ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use CaliforniaDryCleaners.com ("the Service").

2. Information We Collect

2.1 Information You Provide Directly:

• Account Information: Name, email address, password when you create an account
• Business Information: Business name, address, phone number, hours, services, website when you claim or add a listing
• Payment Information: Processed by Stripe (we do not store credit card numbers)
• Photos and Content: Any photos or text you upload to your listing
• Communications: Messages you send us via contact forms or email

2.2 Information Collected Automatically:

• Usage Data: Pages viewed, time spent, links clicked
• Device Information: Browser type, operating system, IP address
• Cookies: We use cookies to maintain your session and improve your experience

2.3 Public Business Information:

We collect publicly available information about dry cleaning businesses from various sources to populate our directory, including business names, addresses, and phone numbers.

3. How We Use Your Information

We use your information to:

• Provide and improve the Service
• Create and manage your account
• Process payments and subscriptions
• Display your business listing to consumers
• Send you important updates about your account or subscription
• Respond to your questions and support requests
• Prevent fraud and ensure security
• Analyze usage patterns to improve the Service
• Send marketing communications (you can opt out at any time)
• Comply with legal obligations

4. How We Share Your Information

4.1 Public Display:

Information in your business listing (name, address, phone, hours, photos, services) is publicly visible to all visitors of the Service. This is the core purpose of our directory.

4.2 Service Providers:

We share information with trusted third-party service providers who help us operate the Service:

• Stripe: Payment processing
• Supabase: Database and authentication
• Vercel: Website hosting
• Email Service Provider: Transactional and marketing emails

4.3 Legal Requirements:

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

4.4 Business Transfers:

If we are acquired or merged with another company, your information may be transferred to the new owners.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences
• Understand how you use the Service
• Improve site performance and user experience

You can control cookies through your browser settings, but some features of the Service may not work properly if you disable cookies.

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

7.1 Access and Update:

You can access and update your account information and business listing at any time through your dashboard.

7.2 Delete Your Account:

You can request deletion of your account by contacting us. Note that your business listing may remain in our directory (as public information), but will no longer be associated with your account.

7.3 Marketing Opt-Out:

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or updating your preferences in your account settings.

7.4 California Privacy Rights:

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of your personal information. Contact us to exercise these rights.

8. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child, please contact us immediately.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. We may retain certain information for legitimate business purposes or as required by law.

10. Third-Party Links

Our Service may contain links to third-party websites (such as business websites). We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or prominent notice on the Service. The "Last Updated" date at the top indicates when the policy was last revised.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@californiadrycleaners.com

General Inquiries: info@californiadrycleaners.com